# Contact BuyDomainsCrypto > Contact BuyDomainsCrypto, the no-KYC domain service paid in crypto: 2 email addresses, support@buydomainscrypto.com for orders and DNS, abuse@ for reports. - URL: https://buydomainscrypto.com/contact/ - Last updated: 2026-10-08 - Publisher: BuyDomainsCrypto (https://buydomainscrypto.com) Two email addresses and nothing else: support for your domains and payments, abuse for reports. We never ask for ID, and we never ask for your password. **Quick answer — How do I contact BuyDomainsCrypto support?** Email **support@buydomainscrypto.com**. **BuyDomainsCrypto**, a no-KYC domain registration service paid in crypto, answers by email. Email replies within 12 hours, 7 days a week, including help with DNS, transfers and renewals. Abuse reports go to abuse@buydomainscrypto.com. Include the domain name and the order reference; for a payment, the coin, the network, the exact amount and the time you sent it. Never send a password or a transfer code. There is no phone line and no Telegram account. ## Contact details | Attribute | Value | | --- | --- | | Support email | support@buydomainscrypto.com | | Support hours and reply time | Email replies within 12 hours, 7 days a week, including help with DNS, transfers and renewals | | Abuse reports and court orders | abuse@buydomainscrypto.com, see [report abuse](https://buydomainscrypto.com/abuse/) | | Language | English | | Not offered | Phone, Telegram, live chat | | What we never ask for | We never ask for your password, your account number or your domain transfer (EPP) codes by email or chat. No ID documents, selfies or wallet seed phrases either | | Payment addresses | Shown only on the payment page of the client area, never sent by email | | Operator | DomaineGoat LLC | ## Which address should I write to? Use support for everything about your account, payments and domains. Use the abuse address only for reports about a domain and for court orders. Registrant data only goes out on a Panamanian court order, except urgent requests that ICANN rules require registrars to answer. | Your question | Write to | Include | | --- | --- | --- | | Top-up not credited, wrong amount or wrong network | support@buydomainscrypto.com | Order reference, coin, network, exact amount and time sent | | Order stuck in *Processing* or a failed registration | support@buydomainscrypto.com | Domain name and order reference | | DNS records, nameservers, transfer lock, WHOIS privacy | support@buydomainscrypto.com | Domain name and the reference number of your change request | | Transfer in or out | support@buydomainscrypto.com | Domain name only; enter the auth (EPP) code in the client area, never by email | | Registrant email verification | support@buydomainscrypto.com | Domain name and the registrant email address you used | | Renewal or expired domain | support@buydomainscrypto.com | Domain name and its expiry date | | Phishing, malware, botnet or CSAM on a domain | abuse@buydomainscrypto.com | Domain, full URLs, evidence and timestamps; see [report abuse](https://buydomainscrypto.com/abuse/) | | UDRP provider, court order, law enforcement | abuse@buydomainscrypto.com | Case number, issuing body and the domain names concerned | | Question before you buy | support@buydomainscrypto.com | No account needed | ## What should I include in a support request? Include what we need to find your domain or payment, and nothing that unlocks your account: - **The domain name**, for example `example.com`, exactly as registered. - **The order reference** shown in the client area, for any question about an order. - **For a payment:** the coin, the network, the exact amount sent and the time you sent it. A payment is matched by its exact amount: we never ask for your TXID or your wallet address. - **For a change** to DNS, nameservers, the transfer lock or WHOIS privacy: the reference number shown when you made the request. Changes are applied by our team, and the reference lets us find yours at once. - **The time** of the problem, with your timezone, and any error message, copied as text. **Never send a password, a transfer (EPP) code or a wallet seed phrase.** We never ask for your password, your account number or your domain transfer (EPP) codes by email or chat. ## What will BuyDomainsCrypto never ask for? Support will never ask you for: - an ID document, a selfie or proof of address: there is no KYC; - your password or a login code; - the transfer (auth or EPP) code of a domain; - a wallet seed phrase or private key; - a payment to an address sent by email. Deposit addresses appear only on the payment page of the client area, after you start a top-up. If anyone asks for one of these items in our name, it is not us. Forward the message to abuse@buydomainscrypto.com. ## Does BuyDomainsCrypto offer phone or Telegram support? No. BuyDomainsCrypto supports customers by email only, at support@buydomainscrypto.com. We have no phone line, no Telegram account and no live chat. Written support keeps a record of what was agreed, for you and for us. It also makes impersonation harder: our replies come only from buydomainscrypto.com addresses. Treat any other account that uses our name with caution. ## How fast does BuyDomainsCrypto support answer? Email replies within 12 hours, 7 days a week, including help with DNS, transfers and renewals. Abuse reports go to a separate address and we act within 24 hours of a well-documented report. Many questions are answered faster by our pages: - payments, confirmations and order status: [how it works](https://buydomainscrypto.com/how-it-works/); - prices of every extension: [pricing](https://buydomainscrypto.com/pricing/); - failed orders and balance rules: [refunds and balance](https://buydomainscrypto.com/refunds/); - moving a domain to us: [transfer a domain and pay in crypto](https://buydomainscrypto.com/guides/transfer-domain-pay-with-crypto/); - everything else: the [FAQ](https://buydomainscrypto.com/faq/). ## Which languages does support speak? Support works in English. You can write in another language through a translation tool. Keep sentences short, and copy domain names, order references and amounts exactly as they appear. Our replies are in English, so that technical terms stay unambiguous. ## Contacting BuyDomainsCrypto: FAQ ### Will BuyDomainsCrypto support ask me to verify my identity? No. BuyDomainsCrypto never asks for ID, a selfie or documents, for support or anything else. We find your order with the domain name and the order reference, and a payment by its exact amount. The only check ICANN rules require is the registrant email: the registrant email is verified after registration, as ICANN rules require (within 15 days). If someone asks for ID in our name, report it to abuse@buydomainscrypto.com. ### My crypto payment is not credited. What should I send to support? Send the order reference, the coin, the network, the exact amount and the time you sent it to support@buydomainscrypto.com. A payment is credited after its network confirmations. That means 2 for Bitcoin, 20 for USDT on Tron, 12 for Ethereum and ERC-20 tokens, 1 for Solana and 6 for Litecoin. We find the payment by its exact amount and reply by email. ### How do I get the transfer code for my domain? The transfer (auth or EPP) code is free, requested from the client area, under My domains. Turn the transfer lock off before you start the transfer at the new registrar. Support never asks you to send the code by email. If the code does not arrive, write to support with the domain name and the reference number of your request. ### Where do I report a phishing or malware domain? Email abuse@buydomainscrypto.com, not the support address. Include the domain, the full URLs, your evidence and timestamps with timezone. We act within 24 hours of a well-documented report. Child sexual abuse material is handled immediately, with a report to the competent hotline or authority. The full process is on our abuse page. ### Is there a phone number or an office address? There is no phone support and no Telegram account. BuyDomainsCrypto is operated by DomaineGoat LLC, and every request is handled by email. Write to support@buydomainscrypto.com about your account, payments and domains, and to abuse@buydomainscrypto.com about abuse or court orders. Replies come only from buydomainscrypto.com addresses. ### Can I ask questions before I create an account? Yes. Email support@buydomainscrypto.com with your question about an extension, a price or a payment network. No account is needed to ask. Prices are also public on the pricing page, and the domain search shows live availability for most extensions. For .io, .co and .me, availability is confirmed at order. **Ready to register a domain?** Search a name, top up in crypto (minimum $25) and pay from your balance. No KYC. [Search a domain](https://buydomainscrypto.com/app/domains/?lang=en) · [See all prices](https://buydomainscrypto.com/pricing/) --- BuyDomainsCrypto: BuyDomainsCrypto is a crypto-only domain registration service with no KYC: pay in BTC, USDT, USDC, ETH, SOL, LTC; .com costs $11.49/year with the same price to renew, free WHOIS privacy where the registry allows it.